Ship to the bench

Mail-in repair: we send the prepaid label

The label is already addressed to 41843 10th St W Unit E, Palmdale, CA 93551. You do not type an address. Tracking hits both phones. Do not mail anything until you have that label.

Step 1

Tell us it is coming

Model and what happened. Then we send the label.

Step 2

You say yes

We text a prepaid USPS label PDF. Print it.

Step 3

You ship

Tape the label on a rigid box. Hand it to USPS.

Step 4

We ship it back

Same label path home when the board is done.

Pack it like this

  1. Power it off. Remove SIM, SD, cases, and pop sockets.
  2. Do not ship a swollen battery. Those are local drop only.
  3. Use a rigid cardboard box. Not a padded envelope.
  4. Wrap the device so it cannot flex or rattle. Tape the box shut.
  5. Print the prepaid label we text you. Stick it on the outside. Drop at USPS.

Drop address: 41843 10th St W Unit E, Palmdale, CA 93551. For mail-in, use the prepaid label we send you. Walk-ins welcome during business hours. We're in Unit E at Budget Self Storage — park in the free lot, text (661) 770-1589, and we'll come out and let you in. After-hours drop-off available — call (661) 770-1589 to arrange.

Call (661) 770-1589 Text a photo Book